Best Practices for a Successful CRM Implementation
Successfully implementing a Customer Relationship Management solution requires an understanding of the process and a clear vision of the destination. This eBook is designed to share some best practices that Architecture, Engineering, and Construction thought-leaders have used when planning and deploying CRM within their organizations. A smooth CRM implementation can speed up the ROI often realized from increased firm-wide transparency, more targeted submittals, and better analytics.
This best practices eBook includes:
- Strategies for securing executive buy-in
- Analyzing your business process
- Promoting user adoption
With these tips, AEC firms can circumvent common software implementation hurdles and achieve their CRM goals faster.